• 1. Where is Rwanda?
    Rwanda is a landlocked country found in East Africa. The bordering countries to Rwanda include Uganda, Burundi, Tanzania and DR Congo.
  • 3. What are the tourist attractions?
    Rwanda is known for its stunning natural beauty and unique wildlife. Major tourist attractions include Volcanoes National Park, home to endangered mountain gorillas; Nyungwe Forest National Park, known for its primate population and beautiful hiking trails; Akagera National Park, offering safaris and diverse wildlife; and Lake Kivu, a charming lake with beautiful beaches and water activities.
  • 5. How do I make a booking?
    You can make a booking by selecting your desired tour package on our website, filling in the necessary details, and completing the payment process.
  • 7. What is the currency used?
    The currency of Rwanda is the Rwandan franc (RWF). It's recommended to carry local currency for day-to-day transactions. Major hotels, restaurants, and tourist establishments usually accept major foreign currencies such as us dollars and euros, but it's advisable to have some local currency for smaller purchases and when visiting local markets.
  • 9. Can I get a refund after a booking cancellation?
    Refunds depend on the terms and conditions of your booking. Some bookings are non-refundable, while others may be partially refundable. Please check the specific terms and conditions of your booking for more information.
  • 2. How to obtain a tourist visa?
    To obtain a tourist visa for Rwanda, you can apply online or through the nearest Rwandan Embassy or Consulate. The online application process is straightforward, and you will receive an electronic visa that allows you to enter the country. It's recommended to apply well in advance of your travel dates.
  • 4. When is the best time to visit?
    Rwanda enjoys favorable weather conditions all year round. But the dry season stands as the best time to visit mountain gorillas. This occurs in 2 phases –long dry season which runs from june, july, and august to september, and short dry months occur starting december, january and february.
  • 6. When is a booking confirmed?
    A booking is confirmed upon the successful processing of your payment. This payment secures your reservation, whether it be for an event, hotel accommodation, tour, car rental, or other services. Please note that confirmation is subject to the availability of the chosen service at the time of booking.
  • 8. How does the cancellation policy work?
    Our cancellation policy varies depending on the type of booking. Please refer to the specific terms and conditions provided at the time of booking for detailed information.
  • 10. What happens in case of unforeseen circumstance?
    We understand that sometimes unexpected events can disrupt travel plans. In such cases, please contact our customer service team as soon as possible to discuss your options.